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How aa777 Handles Your Personal Information

Your account with aa777 involves real data — your mobile number, payment details via JazzCash, Easypaisa or Raast, and your device activity. This policy explains exactly what we collect, why we collect it, and what you can do about it.

Account DataPayment PrivacyDevice ActivityYour RightsContact Us
aa777 How aa777 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest. When a JazzCash or Easypaisa transaction is processed, the connection between your app and our payment layer uses SSL so the details are not exposed in transit. Your account password is stored as a hashed value — we cannot read it, and neither can our support agents. If you request a password reset, the process goes through an OTP to your registered mobile number, not through an agent who can see your credentials.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to understand which sections of the site are causing friction. You can manage cookie preferences from your browser settings at any time.

Data Retention

Active account data is held while your account remains open. If you close your account, we retain only what applicable local rules require and delete the rest once that period ends.

Payment Data Isolation

JazzCash, Easypaisa and Raast transaction references are stored separately from your browsing and game activity. Payment records are used only for wallet reconciliation and withdrawal verification — not for marketing profiling.

Access Requests

You can request a copy of the data we hold on your account at any time. We aim to respond within the timeframe required by applicable rules. Use live chat, email or the in-app Privacy Settings to submit the request.

REACH OUR TEAM

Who to Contact About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right starting point. Send a clear request with your registered mobile number so we can locate your account quickly and respond without delays.

Live Chat Start a live chat from your account dashboard. Have your registered mobile number ready so the agent can pull up your account and handle your privacy request directly.
Email Support Email us at the address shown in your account settings. Include your account ID and a clear description of the data request — correction, access or deletion — so we can act on it without back-and-forth.
In-App Request Open the account section in the aa777 mobile app or browser site, navigate to Privacy Settings, and submit your request from there. Requests submitted this way are logged automatically against your account.

Common Questions About Your Privacy on aa777

These are the questions we actually get from account holders in Pakistan about how their data is handled. If something specific is not covered here, reach out via live chat with your account details.

We collect your name, mobile number, and payment method details — such as your JazzCash or Easypaisa account reference — along with device identifiers and session activity needed to secure and run your account.

We do not sell your data. We share information only with the payment processors — JazzCash, Easypaisa, Raast — needed to complete your transactions, and with any service provider bound by confidentiality obligations under our agreement.

Submit a request through live chat, email support, or the Privacy Settings section inside your account. Include your registered mobile number so we can locate your account and respond without delays.

Yes. Send a deletion request via live chat or email. We will remove your data subject to any retention requirements that apply under local rules for the period required, then delete the rest.

Payment references for JazzCash, Easypaisa and Raast transactions are transmitted over SSL-encrypted connections and stored separately from your game activity. We do not store your wallet PIN or full bank credentials at any point.

We keep only what applicable local rules require us to retain and for the period they specify. Once that period ends, the remaining data is deleted. You can ask us to confirm what is held and for how long via support.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.